Join Our Team at ArchiTech Talent

Welcome to the ArchiTech Talent Careers Page!

At ArchiTech Talent, we believe that our people are our greatest asset. We are dedicated to fostering an innovative, inclusive, and collaborative environment where every team member can thrive. As a forward-thinking company, we are committed to delivering exceptional results for our clients and making a meaningful impact in the tech industry.

Why Work With Us?

Dynamic Work Environment:

Whether you’re in the office or working remotely, we promote a culture of flexibility and trust, enabling you to balance your professional and personal life effectively.

Growth and Development:

We prioritise continuous learning and professional development. Our employees are encouraged to pursue their career goals through training, mentorship, and opportunities for advancement.

Diversity and Inclusion:

We celebrate diversity and strive to create an inclusive workplace where everyone feels valued and empowered. Different perspectives lead to greater innovation and success.

Collaborative Culture:

Our team-oriented approach encourages collaboration and open communication. We believe that the best ideas come from diverse voices and teamwork.

Explore Our Opportunities

We invite you to explore our current job openings below. Each role offers a unique opportunity to contribute to our mission while advancing your career in a supportive environment.

IT Support Engineer

(2nd / 3rd Line)

Location: Chester
Salary: Up to £34,000 (depending on experience and qualifications) + Annual Bonus
Contract: Full-Time, Permanent

Join a well-established IT Support and Services provider in Chester, with 18 years of success and a positive work environment. This role offers room for growth, training, and the chance to build valuable experience in a fast-paced, rewarding setting.

Role Overview

As an IT Support Engineer (2nd / 3rd Line), you will provide essential support for a wide range of IT systems, including remote and on-site troubleshooting, customer support, and installations. Key areas of responsibility include:

Providing technical support for clients, remotely and on-site
Building and installing software on servers, PCs, and laptops
Repair and maintenance of customer equipment, such as servers and PCs
Installing and maintaining network equipment, including routers, switches, and wireless access points
Conducting site surveys and equipment audits, along with supporting Microsoft 365 migrations

This role provides an opportunity to develop skills in various IT systems, with the potential for growth based on performance and experience.

Key Responsibilities

Customer Support: Handle customer calls and troubleshoot technical issues
System Configuration: Set up and install servers, PCs, and laptops
Equipment Repair: Diagnose and repair customer equipment
Network Setup: Install and maintain network hardware at client sites
Site Surveys and Audits: Evaluate and assess equipment on-site

Skills & Experience

The ideal candidate will have:

Experience in an IT support role, ideally supporting multiple clients
Proven troubleshooting and fault diagnosis skills
Onsite installation experience and knowledge of supporting Microsoft 365 products
Experience with Microsoft Server installation, preferably in 2nd or 3rd line support
Proximity to Chester (ideally within 25 miles) and a valid driver’s license

Benefits

Mobile Phone Provided
Company Bonus Scheme and Christmas Bonus
Optional Company Car (percentage of salary)
Holiday Entitlement: 20 days + Bank Holidays, with an additional day added each year after the first 3 years
Flexible Working: Typically, 3 days in-office, 2 days work-from-home Helpdesk (to be discussed)
Work Environment: Relaxed culture, air-conditioned office, workshop, and kitchen facilities
Onsite Parking: Available immediately outside the office
Annual Pay Raises and Bonuses provided consistently for the past 18 years